How do I contact the county for support or concerns or feedback?
What are the minimum requirements to run this website?
- The application works best with Microsoft Internet Explorer 8 or higher, Mozilla 3.5 or higher, Safari, or Google Chrome. Older versions will not support all functions.
- Javascript must be enabled.
- Cookies must be enabled.
- Adobe Reader must be Installed.
How do I enable cookies?
Internet Explorer
Go To Tools > Internet Options >

Mozilla Firefox
Go To Tools > Options >

Google Chrome
For help with Settings in Google Chrome visit https://support.google.com for the latest information on your version
How do I enable javascript?
Internet Explorer
Go To Tools > Internet Options >

Mozilla Firefox
Go To Tools > Options >

Google Chrome
Go To Tools > Options >

How do I turn on PDF Viewer in Chrome browser?
To get to the Plug-ins installed in Chrome:
Google Chrome - Go To Tools -> Options -> 'Under The Hood' tab on the left -> Content
Settings -> Plug-ins -> Click on Link 'Disable individual plug-ins'
Or
Google Chrome - In the address bar type - 'about:plugins'
Enable the 'Adobe Acrobat' Plugin
How do I disable pop-up blocker for Acclaim Web in Internet Explorer 8 browser? (If having problems viewing images or Printing)
1. Click Tools > Pop-up Blocker > Pop-up Blocker Settings.
2. Add the Lake county official records URL to the allowed list.
How do I disable pop-up blocker for Acclaim Web in Internet Explorer 9 browser? (If having problems viewing images or Printing)
1. Click Tools > Internet Options > Privacy > Settings.
2. Add the Lake county official records URL to the allowed list.
How do I disable pop-up blocker for Acclaim Web in Chrome browser? (If having problems viewing images or Printing)
1. If pop-ups have been blocked, you'll see the red 'X' icon in the address bar. Click the icon to see a list of the blocked pop-ups.
2. Click the link for the pop-up window that you'd like to see.
3. Select "Always show pop-ups from LakeCountyClerk.org" The site will be added to the exceptions list, which you can manage in the Content Settings dialog.
How do I disable pop-up blocker for Acclaim Web in Firefox browser? (If having problems viewing images or Printing)
1. At the top of the Firefox window, click on the Firefox button (Tools menu in Windows XP) and then click Options.
2. Select the Content panel.
3. In the content panel, click 'Exceptions'. This is a list of sites that you want to allow to display pop-ups. Add the Lake county official records URL to the allowed list.
How do I disable pop-up blocker for Acclaim Web in Safari browser? (If having problems viewing images or Printing)
1. From the Safari menu, make sure Block Pop-Up Windows is unchecked.
How do I disable pop-up blocker for Acclaim Web in the Google Toolbar? (If having problems viewing images or Printing)
1. Click on the Google logo on the Google toolbar and select Options.
2. Uncheck Popup Blocker, and then click OK.
How do I resize the search result columns?
1. On the search results page, place you mouse to the right of the column you would like to adjust, hold the left mouse button, and drag the column to the desired width.
How do I print the document details page?
1. Click the button with the printer icon on it in the toolbar of the Document Details page.
2. From the Print Options menu, choose to print all pages of the document, the current page, or the current view (if zoomed in on the image).
How do I print a search report?
1. Click the Print button to display the results in a printable grid format.
2. Click the Print button above the displayed grid.
How do I adjust the zoom rate in my browser? (If having trouble viewing search results)
1. If you have a scroll mouse, you can hold the ‘Ctrl’ key on your keyboard and scroll the wheel on your mouse forward and back to zoom in and out.
2. If you do not have a scroll mouse, you can hold the ‘Ctrl’ key on your keyboard and hit the '+' or '-' keys to zoom in and out.
How do I clear the temporary internet files/cache in Internet Explorer?
1. Go to Tools > Internet Options.
2. Under browsing history, click ‘Delete’.
3. Make sure that the ‘Temporary Internet Files’ and ‘Cookies’ boxes are checked.
4. Make sure that the ‘Preserve Favorites website data’ box is Unchecked.
5. Click ‘Delete’.